FREQUENTLY ASKED QUESTIONS
DELIVERY
Orders placed by 12pm AEST will be posted same day. All orders are sent via Australian domestic services.
VIC 1-2 Business Days | NSW 1-2 Business Days
ACT 1-2 Business Days | SA 1-3 Business Days
QLD 2-5 Business Days | TAS 2-5 Business Days
NT 3-5 Business Days | WA 3-5 Business Days
*Rural Areas may take a little longer
All orders are sent from within Australia, meaning there is no need to worry about customs or border force interception. We have a 100% delivery success.
Yes, at your own risk. We advise you to do what you’re comfortable with. Although we have never had any issues with law enforcement, so we encourage using your real name as we feel it’s 100% safer. You just need to make sure the address matches your id, if picking up from the local post office. Please note using a fake name for Parcel Lockers does not work.
Yes. PO boxes are a great option if you’re not home for delivery.
No. You will not need to sign for the package. You may need to show ID with the same address if picking up from the post office.
The item will be left in your mailbox, front door or safe location if possible. Otherwise a “missed delivery card” will be left and need to pick up from the post office.
Yes. Please make a note of this when placing an order in the order notes section and we will make a request with the delivery company to ensure this happens.
ORDERING & PAYMENTS
We will ensure your package is always packaged safely and discretely. All items will be bubble wrapped and we will use certain stealth techniques as needed. The outside of the package will be plain with no indication of what’s inside or our company details. This is to ensure safety from law enforcement and so that you’re comfortable receiving the package.
All orders are sent via Australia Post, postage is FREE.
We provide tracking details after postage for orders over $300 . You can track your parcel via auspost.com.au
If you order hasn’t arrived after the given time guide, please contact us and we will investigate and resolve the issue promptly.
VIC 1-2 Business Days | NSW 1-2 Business Days
ACT 1-2 Business Days | SA 1-3 Business Days
QLD 2-5 Business Days | TAS 2-5 Business Days
NT 3-5 Business Days | WA 3-5 Business Days
*Rural Areas may take longer
We only accept Bitcoin and PayPal. This is to ensure an anonymous transaction for both parties. This ensures both customer and our business are safe from law enforcement. Contact support service on WhatsApp if you wish to pay with PayPal ( Friends and Family)
Yes, we do accept Bitcoin and PayPal at this time for safety reasons. Contact support service on WhatsApp if you wish to pay with PayPal ( Friends and Family)
Yes. For bulk orders we can offer competitive pricing. Please contact us via email or WhatsApp for bulk orders
